We strive to provide you with quality products. However, if you receive a damaged or incorrect product, please follow the process below:

Conditions for Claim
  • A full, uninterrupted unboxing video is mandatory for any refund or replacement request.
  • The video must clearly show the sealed package being opened and the product inspection.
  • Claims without a video will not be accepted.
Replacements
If your claim is approved, we will offer a replacement based on product availability. If the product is unavailable, store credit may be issued.
No Refunds

Please note that we do not offer refunds under any circumstances.
In the event of a claim regarding a damaged or incorrect product, a full and uninterrupted unboxing video is required as evidence. This video must clearly show the package being opened from its original, sealed condition through to the inspection of the item(s) inside. Please note that without this video, we will be unable to entertain any requests for refunds or replacements.

Shipping Policy
  • All orders are processed within 1–3 business days.
  • Standard shipping time is 10-12 business days, depending on your location.
  • Once dispatched, a tracking number will be shared via SMS or email.
  • We are not liable for delays caused by courier services or external factors beyond our control.
  • Customers are responsible for providing accurate shipping information. Incorrect addresses may lead to extra charges or delays.
    • Exchange Policy
    At this time, we do not offer exchanges.
    If you receive a damaged or incorrect product, please refer to our Refund & Return Policy and provide a complete unboxing video. If approved, a replacement will be sent based on availability.
    Cancellation Policy
  • Once an order is placed, it cannot be canceled or modified.
  • Please review your cart carefully before placing an order.
  • In case of any issues, you may contact our support team, but cancellations are not guaranteed.

    • Welcome to Sundar Creations – where every detail is designed to celebrate love, tradition, and elegance. We are your one-stop destination for exquisite wedding essentials and decorative artistry!

    We specialize in elegant trousseau packing, gift hampers, artistic ring platters, vibrant haldi & mehndi platters and a wide range of decorative materials – all crafted to add beauty and charm to your most cherished celebrations.
    We bring creativity and care to every piece, ensuring your big day is as stunning as your dreams. Whether you’re planning a wedding, a pre-wedding ceremony, or a special gift, we’re here to make every moment memorable with our handcrafted touch.

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